🔥 You could lose this sale
“We need 200 units for our clinics. Who should we contact?”
Potential Buyer
AI Social Customer & Lead Management
Your best customers may already beinside your comments.
Important questions, sales opportunities and unhappy customers disappear inside hundreds of comments. ChatFMD finds the conversations your team cannot afford to miss.
Built for company social teams. Starting with LinkedIn.
Post performance overview
LinkedIn Company Page · Last 7 days
3,000
Comments Analyzed
2,150
Resolved by AI
83
Potential Customers
34
Unhappy Customers
22
Need Human Attention
The problem
One post. 2,000 comments.What did your team miss?
Somewhere inside those 2,000 comments is your next customer, an unanswered question, and a customer about to leave. Can your team find them in time?
2,000
Total Comments
1,327
General Comments
No action needed
284
Questions
Need answers
47
Potential Buyers
Revenue at risk
16
Customer Complaints
Customers at risk
326
Need Review
Still waiting
Your team shouldn’t have to search through 2,000 comments to find these 3 people.
ChatFMD finds them for you.
The solution
ChatFMD reads everything.Your team handles what matters.
2,000 Comments
Every reply on your post
AI Analyzes Every Conversation
Intent, sentiment, topic
Answers Approved Questions
Only from your knowledge
Finds Leads & Problems
Buying intent and complaints
63
Need Your Team
Instead of reading 2,000 comments, your team starts with the 63 conversations that can affect a customer, sale or relationship.
How it works
Four steps. Then ChatFMD gets to work.
Simple pricing
What does it cost to stop losing opportunities?
Start with the plan that fits your company. Upgrade as your conversations grow.
Growth
$39/month
For small companies and growing brands.
- 1 LinkedIn Company Page
- AI comment classification
- Company Brain
- Post Brain
- Approved AI responses
- Smart Inbox
- Lead detection
- Customer issue detection
- Basic analytics
- 1 team member
Business
Most Popular$99/month
For active company pages and social teams.
- Everything in Growth
- Higher comment and AI limits
- Multiple team members
- Advanced lead detection
- Advanced customer-risk detection
- AI approval workflows
- Custom response rules
- Priority Human Needed inbox
- Advanced analytics
- Future CRM integrations
- Priority support
14-day free trial. No credit card required.
Need multiple brands or enterprise controls? Contact Sales
Company control
AI that knows what it is allowed to say.
ChatFMD does not blindly respond to everything. It answers only from the knowledge and rules your company approves, and asks for what it does not know.
Company Brain
Stores reusable company knowledge:
- products
- services
- shipping
- warranty
- locations
- FAQs
- policies
- approved tone
- prohibited responses
Post Brain
Before an important post, ChatFMD can ask the manager for post-specific information such as:
- availability
- launch price
- discount
- delivery
- warranty
- promotion deadline
- who should receive sales inquiries
Your company controls the answers. AI handles the repetition.
Smart inbox
One inbox. Only the conversations that matter.
Every comment is organized by company post, sorted by what needs action, and escalated when a person should step in.
Human Needed22All Comments3,000Resolved2,150Questions170Sales Leads83Unhappy34Waiting41
- Sales Lead
John Smith · ABC Dental Group
“We need 200 units for our clinics. Who should we contact?”
- Unhappy
Maria Alvarez · Northline Retail
“I've contacted support four times and still haven't received an answer.”
- Resolved
Tomas Berg · Berg Logistics
“Do you deliver nationwide?”
- Human Needed
Priya Nair · Clearview Clinics
“Can we negotiate a yearly contract for 12 locations?”
Lead detection
Turn social comments into business opportunities.
A comment like “We need 200 units” should never disappear inside a busy post. ChatFMD detects buying intent and brings potential customers directly to your team.
High-Value Lead
John Smith
ABC Dental Group
- Interested in
- X500 Dental Machine
- Intent
- Bulk Purchase
- Estimated Quantity
- 200 units
- Status
- Waiting for Sales
Customer risk
Find unhappy customers before they become lost customers.
ChatFMD detects complaints, unresolved requests and negative sentiment and makes sure your team sees them.
Customer Health
- Resolved / Positive94%
- Waiting4%
- Need Attention2%
Complaint detected
“I’ve contacted support four times and still haven’t received an answer.”
Status: Human Response Required
AI safety
You decide what AI can answer.
AI can answer
- General questions
- Product specifications
- Shipping information
- Store locations
- Approved pricing
- FAQs
Send to human
- Complaints
- Refunds
- Legal issues
- Negotiations
- Large purchases
- Unknown questions
Confidence-based automation helps prevent ChatFMD from guessing when company information is unclear.
Analytics
Know what happened after you posted.
12,480
Comments Analyzed
8,920
AI Resolutions
326
Sales Opportunities
94
Customer Issues Escalated
Response Coverage96%
Average response time
2m 14s
Platforms
Start with LinkedIn. Grow everywhere.
LinkedIn
Available First
Facebook
Coming Soon
Instagram
Coming Soon
X
Coming Soon
YouTube
Coming Soon
TikTok
Coming Soon
Stop reading every comment.Start seeing the ones that matter.
Let ChatFMD handle repetitive conversations while your team focuses on customers, opportunities and problems that deserve a human.